About Ruby
I recently relocated from Chicago and joined the Napleton River Oaks Honda Lansing team. I bring ten years of automotive experience, working as a mechanic, roadside assistance provider, and service advisor. My background includes roles at Toyota, and my skills extend beyond the automotive field – I'm also a certified welder, a chef de partie, and a dispatcher with retail management experience. I'm bilingual (Spanish and English), and have training from Joliet Junior College, Harold Washington College, and Arturo Velasquez Institute. People often ask me for car repair and towing advice, so I'm always happy to lend a hand.
Customer rating
4.8 / 5 based on 191 ratings (144 written reviews)
Recent reviews
I really was amazed of the detailed video of my car inspection. It gave me comfort in knowing that my vehicle was truly inspected and let me know what needs immediate attention. The staff were pleasant and informative. Also, my vehicle was serviced within a reasonable timeframe.
— Kimberly J. ,
My experience with Ruby was good. She explained what service was recommended
— Brenna M. ,
Ruby was very helpful and communicative during my first visit!
— Kyla T. ,
She was very pleasant, but communication and follow-up could be improved
— Vanessa S. ,
It was very rewarding.
— Deneen G. ,
10
— Alex M. ,
Ok, but mentioned several times that I needed a service that was already done. Had I not remembered I had it, I would have paid for it again. Not good.
— Sarah Y. ,
Good
— Tyrone B. ,
Ruby always does a great job!
— Cynthia F. ,
My experience with Ruby was great. She was straight forward and explained everything with precision.
— Dori W. ,