About Melina
As a Service Advisor with 2 years of experience in the automotive industry, I'm dedicated to providing exceptional customer support at Napleton River Oaks Honda Lansing. My background has equipped me with strong communication and problem-solving skills, enabling me to effectively assist customers with their vehicle needs. I'm committed to building lasting relationships and ensuring that each customer has a positive and hassle-free experience.
Customer rating
4.6 / 5 based on 165 ratings (87 written reviews)
Recent reviews
Melina was professional and pleasant, it’s all the other garbage I’m dissatisfied with. Shame on Honda
— Pamela P. ,
Great - she informed us we were too early for an oil change, and processed our recalls with an accurate timeframe of when it would be complete. We love this car and have only had great experiences with everyone at this dealership!
— Matthew M. ,
Nice!!
— Derrick P. ,
Remember to follow up with the customer when they request pricing.
— Malika S. ,
Excellent
— Kenyatta P. ,
Melina was friendly and informative. She processed me quickly as I was under time constraints.
— Robin S. ,
Professional Melina is very thorough with her communication she keep you informed about the service rendered
— Yuvodka L. ,
Great spirit and a great job along with a great detail of doing her job.
— David S. ,
Very good.
— Marvin M. ,
Great. She took care and addressed my needs and concerns. There should be a monthly incentive for your hard working employees that take the time to care of us (customers) in keeping our cars running. We have our trust in your employees to keeping us safe while driving. It’ll be nice to pay them back and show appreciation. I hope it’s something that can be done going forward because it’s going to be a tough scary year. Also I love the promotional offers you have available on your website. It means a lot when you can save money. Thank you.
— Marcos M. ,